Hello! My name is Jose Ortiz, and I’m a bilingual loan officer at our Niles, OH branch. I joined the mortgage industry in October 2020 with the goal of helping our Hispanic and Latino communities. There was a noticeable lack of help in the community on the home financing side, especially with language barriers, and I wanted that to change.

To me, mortgages are more than just transactions. It’s about building relationships. It’s about making and impact and leaving a mark. That’s why I take a personalized approach to home financing. Maybe a conventional loan checks all your boxes. You might even benefit from programs like FHA, USDA or VA. Perhaps down payment assistance is the key to your first home.

I genuinely love helping others and am excited to help you start your home financing journey. So always remember that whether you’re buying, renovating or refinancing, America’s #1 Retail Mortgage Lender has options to help you move forward.